FREQUENTLY ASKED QUESTIONS
No, we don't offer international shipping.
Our return and exchange policy allows you to return or exchange your bag within 7 days of receiving it, provided it is in unused and original condition. Please visit our Return & Exchange Policy page for more details and instructions on how to initiate a return.
Yes, we stand by the quality of our bags. We offer a 12 months warranty only for Fabric. If you encounter any issues with your bag due to a manufacturing defect, please contact our customer support, and we'll assist you in resolving the issue.
Zipper is not included in the warranty
We are committed to sustainability. Many of our bags are made from eco-friendly materials, such as recycled fabrics. We are manufacturers who prioritize environmentally responsible practices. Look for our "Sustainability" tag on product listings for more details on each bag's eco-friendly features.