INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer international shipping?

No, we don't offer international shipping.

What is your return and exchange policy?

Our return and exchange policy allows you to return or exchange your bag within 7 days of receiving it, provided it is in unused and original condition. Please visit our Return & Exchange Policy page for more details and instructions on how to initiate a return.

Do you have a warranty on your bags?

Yes, we stand by the quality of our bags. We offer a 12 months warranty only for Fabric. If you encounter any issues with your bag due to a manufacturing defect, please contact our customer support, and we'll assist you in resolving the issue.

Zipper is not included in the warranty

What makes your bags eco-friendly or sustainable?

We are committed to sustainability. Many of our bags are made from eco-friendly materials, such as recycled fabrics. We are manufacturers who prioritize environmentally responsible practices. Look for our "Sustainability" tag on product listings for more details on each bag's eco-friendly features.

INFORMATION ABOUT US

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